Return Policy

No Returns or Exchanges

We do not accept returns or exchanges for any reason.

The items in our shop are unique and made to order. This means that we cannot accept returns or exchanges if you ordered the wrong size, color, or simply changed your mind.

We want to ensure that you are completely satisfied with your order, so we have provided size guides in the descriptions of our products that offer different sizes.

In case of a damaged product or a manufacturing error, please email olivexbones@gmail.com within 30 days of product delivery and attach a clear photo showing the issue to receive a replacement product or refund.

We appreciate your understanding and cooperation on our small business journey!